I expected an alert and did not get one. What now?

Work in order: did the source publish something public, did the monitor run, did the item match the brief, did the destination accept the message? Most “missing” alerts fail one of the first three.

Check these in order:

1. Open the original URL in a private window. If you cannot see it, SentryDock could not either.
2. Confirm the source is still on the monitor and the schedule has run since publication.
3. Read the brief. If the item is a stretch, tighten the brief or accept that it was filtered.
4. If a result exists in the workspace but no Slack/email arrived, reconnect the destination and check spam.
5. Email support@sentrydock.com with monitor name, approximate time and the original URL. Do not include passwords or private tokens.