How do email alerts work?
Email is the simplest destination and is enough for most monitors. Each relevant item can produce a message that includes a summary and a link to the original source.
If you also enable morning or evening briefings, those are separate emails with a period summary. Turning off briefings does not turn off per-item alerts, and the reverse is also true.
To use email alerts:
- Confirm the address on your account is one you actually read.
- Enable email on the monitor or workspace rule.
- Send a test if the settings screen offers one.
- If nothing arrives, check spam and allow-list SentryDock, then retry.
Missing emails
- Confirm the monitor produced a result — delivery cannot happen without one.
- Check spam, promotions and corporate quarantine.
- Ask IT to allow the SentryDock sending domain if you are on a locked-down inbox.