How does SentryDock decide what to alert me about?
Each monitor has a topic, a set of sources and a schedule. When a source produces new material, SentryDock extracts the available content and compares it with the instructions saved on that monitor.
Items that appear relevant can be summarized, translated and analysed. Duplicate or substantially similar items may be grouped so the same event does not create a stream of identical alerts. The exact analysis available depends on the monitor and plan.
What affects relevance
- The subject, entities, locations and events named in your monitoring instruction.
- Any exclusions or materiality criteria you added.
- The content that was available from the original source at check time.
- The relevance threshold and analysis settings used by the monitor.
If an expected alert is missing
- Confirm that the original source was public and reachable.
- Check that the event clearly matched the saved monitoring instruction.
- Review the monitor schedule and the enabled delivery destination.
- Contact support with the monitor name and original URL if the source should have matched.