Why did a briefing not arrive?
Skipped briefings are common and usually correct. The product will not send a thin newsletter to meet a clock.
It will not send when
- Morning or evening is still off (the default).
- The account is not on Pro or an active trial.
- Fewer than two relevant items (including allowed network context) appeared in the period.
- A briefing of the same type already sent in the last 12 hours.
- The account is inactive.
It should have sent
Confirm timezone, the toggle, and that two results exist on your monitors for that window. Check spam. Then email support@sentrydock.com with the date, morning vs evening, and your timezone. Do not send passwords.